Privacy policy

What information is collected about me from Sexual Health Wirral ?

When you are registering to use our online services we will ask you a combination of personal and special category information that may include:

  • basic details, such as your name, address, telephone numbers, date of birth, gender , ethnicity, sexual orientation
  • contacts we have had with you, such as attendances, community screening tests , postal STI test kit requests
  • If you are requesting a postal test kit we will ask some questions about your sexual preferences so we can ensure you are receiving the correct kit
  • If you are booking an appointment online or registering for a telephpen consultation we will ask what type of need you have
Within our secure patient records system we will store
  • details and records of treatment and care, test results, including notes and reports about your health/care needs
  • images for example photograph, x-rays, scans
  • visual images eg, CCTV images are used as part of the building security
  • responses to surveys
  • information relating to complaints and concerns
  • racial and ethnic origin
  • offences (including alleged offences), criminal proceedings, outcomes and sentences
  • religion or similar beliefs
  • physical or mental health details
  • phone recordings - you will be informed if the phone call is being recorded
We have no right to ask you about information that is not relevant to your care.
Why is information collected about me?

The health and social care professionals caring for you keep records about your health and any treatment or care you receive. This information is held on a computer. These records are then used to guide and manage the care you receive. This is to ensure that:

  • those involved in your care have accurate and up-to-date information to assess your needs
  • we can assess the quality of care you have received
  • if you need to complain about the care you receive, your concerns or complaints can be properly investigated To help the NHS
Information is also used to help support the future development of the NHS, ensuring the services provided to our patients/service users is always improving. Some areas where we may process partly/fully anonymised data include:
  • analysis of statistical data to review NHS performance and key performance indicators
  • to aid the completion of audits across our NHS services
  • to review and monitor how we spend public money
  • to help plan and develop strategic direction for the future delivery of our NHS service
  • to teach and train health/social care professionals
  • to conduct health/social care research and development
  • to maintain our accounts and records and review and monitor how we spend public money
What is the legal basis for processing my information?

The lawful bases for processing personal data are set out in Article 6 of the General Data Protection Regulation and Article 9 for the processing of special categories data.

We collect and process your personal data for a variety of purposes as outlined in this Privacy Notice.

In many cases, separate consent is not required and therefore we will rely on another ‘legal basis for processing.’ These include:

Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).

Vital interests: the processing is necessary to protect someone’s life.

Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.

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